Overview
Games and Hobby Finder NC sells digital services, including featured and premium directory listings, event promotions, product showcases, and homepage banner placements. Because these are digital services rather than physical goods, this policy explains how cancellations and refunds work for each type of purchase.
Monthly Listing Upgrades and Placements
Featured listings, premium listings, product showcases, and homepage banner placements are billed on a recurring monthly basis. You may cancel at any time, and your upgrade will remain active through the end of the current billing period. We do not issue prorated refunds for partial months once a billing period has begun.
If a paid placement was not activated or delivered as described, contact us within 7 days of the charge and we will either activate the service, extend your placement, or issue a full refund for that billing period.
Event Promotions
Event promotion purchases are refundable in full if you cancel before the promotion has been published or scheduled. Once an event promotion is live, it is non-refundable. If your event is canceled after your promotion goes live, contact us and we will work with you to apply a credit toward a future promotion.
Billing Errors
If you believe you were charged in error, including duplicate charges or charges after a confirmed cancellation, contact us within 30 days of the charge and we will investigate and correct any error, including issuing a refund where appropriate.
How Refunds Are Issued
Approved refunds are issued to your original payment method through our payment processor. Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or card issuer.
Need Help?
Contact us at editor@gamesandhobbyfinder.com with your order number and we will get back to you as quickly as possible.
Last updated: July 2, 2026.